Customer Operations Specialist - Retail Opportunity

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

RESPONSIBILITIES

• Handling shipment lifecycle of products from production point to wholesale customers
• Ensuring accuracy of purchase orders received in the EDI process and reporting any discrepancy
• Supporting the sales team with retrieving stock in SAP to reserve for our wholesale partners
• Serving as a liaison between our warehouse and the wholesale customer
• Adhoc requests by sales to support with in-store events, visual merchandising, stock taking and other such duties

PERSONAL PROFILE

• Excellent organizational skills and meticulous attention to detail
• Excellent communication skills both verbal and in writing
• Strong Analytical skills
• Basic computer skills in core Microsoft software
• Advanced Microsoft Excel skills
• Ability to work with data BI
• Ability to work well in a team
• Ability to work in a busy team environment